Terms and Conditions
for TheHYA
1. Introduction:
a. Welcome to
TheHYA, an e-commerce platform offering a wide range of products and services
in Pakistan.
b. By accessing or
using our website, you agree to comply with and be bound by these terms and
conditions.
2. Account
Registration:
a. Users may be
required to register for an account to access certain features of the website.
b. Users are
responsible for maintaining the confidentiality of their account credentials
and for all activities that occur under their account.
3. Product Listings
and Descriptions:
a. We strive to
provide accurate product listings and descriptions, including pricing and
availability.
b. However, we do
not guarantee the accuracy, completeness, or reliability of any product
information on the website.
4. Ordering and
Payment:
a. Placing an order
on TheHYA constitutes an offer to purchase the products or services listed in
the order.
b. We reserve the
right to refuse or cancel any order for any reason, including but not limited
to product unavailability, errors in pricing, or suspected fraudulent activity.
c. Payment for
orders must be made using the provided payment methods. All transactions are
subject to validation and authorization by the card issuer.
5. Shipping and
Delivery:
a. We aim to
process and ship orders promptly, but shipping and delivery times may vary
depending on the destination and other factors.
b. We are not
responsible for delays or issues with shipping and delivery that are beyond our
control, such as customs delays or transportation disruptions.
6. Returns and
Refunds:
a. Please refer to
our separate Refund Policy for detailed information on our returns and refunds
process.
b. Customers are
responsible for ensuring the accuracy and completeness of return shipments,
including providing proof of return shipment if required.
7. Intellectual
Property Rights:
a. TheHYA website
and its content, including but not limited to text, graphics, logos, images,
and software, are protected by copyright and other intellectual property laws.
b. Users may not
reproduce, distribute, modify, or create derivative works of any content from
TheHYA website without prior written consent.
8. User Conduct:
a. Users agree not
to use the website for any unlawful or prohibited purposes.
b. Users must not
engage in any activity that could disrupt the operation of the website or
compromise its security.
9. Privacy Policy:
a. Our Privacy
Policy governs the collection, use, and disclosure of personal information
provided by users of the website.
b. By using TheHYA
website, users consent to the terms of our Privacy Policy.
10. Limitation of
Liability:
a. In no event
shall TheHYA, its affiliates, or its partners be liable for any indirect,
incidental, special, or consequential damages arising out of or in connection
with the use of the website or the products and services offered on the
website.
b. Our liability
shall be limited to the extent permitted by law.
11. Governing Law and
Dispute Resolution:
a. These terms and
conditions shall be governed by and construed in accordance with the laws of
Pakistan.
b. Any dispute
arising out of or relating to these terms and conditions shall be resolved
through negotiation in good faith. If the dispute cannot be resolved amicably,
it shall be referred to arbitration in accordance with the laws of Pakistan.
12. Changes to Terms
and Conditions:
a. We reserve the
right to modify or update these terms and conditions at any time without prior
notice.
b. Users are
encouraged to review the terms and conditions periodically for any changes.
13. Contact
Information:
If you have any
questions or concerns about these terms and conditions, please contact us at “+92 3081199595 “ or Email us at: Support@thehya.com.
*Note:* These terms
and conditions constitute the entire agreement between the user and TheHYA
regarding the use of the website and supersede any prior agreements or
understandings.