Terms and Conditions for TheHYA

1. Introduction:

   a. Welcome to TheHYA, an e-commerce platform offering a wide range of products and services in Pakistan.

   b. By accessing or using our website, you agree to comply with and be bound by these terms and conditions.

2. Account Registration:

   a. Users may be required to register for an account to access certain features of the website.

   b. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

3. Product Listings and Descriptions:

   a. We strive to provide accurate product listings and descriptions, including pricing and availability.

   b. However, we do not guarantee the accuracy, completeness, or reliability of any product information on the website.

4. Ordering and Payment:

   a. Placing an order on TheHYA constitutes an offer to purchase the products or services listed in the order.

   b. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.

   c. Payment for orders must be made using the provided payment methods. All transactions are subject to validation and authorization by the card issuer.

5. Shipping and Delivery:

   a. We aim to process and ship orders promptly, but shipping and delivery times may vary depending on the destination and other factors.

   b. We are not responsible for delays or issues with shipping and delivery that are beyond our control, such as customs delays or transportation disruptions.

6. Returns and Refunds:

   a. Please refer to our separate Refund Policy for detailed information on our returns and refunds process.

   b. Customers are responsible for ensuring the accuracy and completeness of return shipments, including providing proof of return shipment if required.

7. Intellectual Property Rights:

   a. TheHYA website and its content, including but not limited to text, graphics, logos, images, and software, are protected by copyright and other intellectual property laws.

   b. Users may not reproduce, distribute, modify, or create derivative works of any content from TheHYA website without prior written consent.

8. User Conduct:

   a. Users agree not to use the website for any unlawful or prohibited purposes.

   b. Users must not engage in any activity that could disrupt the operation of the website or compromise its security.

9. Privacy Policy:

   a. Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of the website.

   b. By using TheHYA website, users consent to the terms of our Privacy Policy.

10. Limitation of Liability:

   a. In no event shall TheHYA, its affiliates, or its partners be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website or the products and services offered on the website.

   b. Our liability shall be limited to the extent permitted by law.

11. Governing Law and Dispute Resolution:

   a. These terms and conditions shall be governed by and construed in accordance with the laws of Pakistan.

   b. Any dispute arising out of or relating to these terms and conditions shall be resolved through negotiation in good faith. If the dispute cannot be resolved amicably, it shall be referred to arbitration in accordance with the laws of Pakistan.

12. Changes to Terms and Conditions:

   a. We reserve the right to modify or update these terms and conditions at any time without prior notice.

   b. Users are encouraged to review the terms and conditions periodically for any changes.

13. Contact Information:

   If you have any questions or concerns about these terms and conditions, please contact us at “+92 3081199595 “ or Email us at: Support@thehya.com.

*Note:* These terms and conditions constitute the entire agreement between the user and TheHYA regarding the use of the website and supersede any prior agreements or understandings.