FAQ's
1: How
to purchase products?
Answer:
There are two ways to purchase any product.
You can purchase any product by clicking on the
“cart” icon on the product box, or you can
‘’open the product in a new tab’’.
● Direct purchase without entering product
details page
● Select the cart icon.
● A pop-up will appear with a quick view of
the products.
● Select options(if available) & quantity.
● Click on Add to cart.
● A pop-up will appear with 2 buttons Back to
shopping & proceed to checkout and select
proceed to checkout.
● Your cart page will be available with a
summary. Click Continue to shipping
● If you are a registered user then name &
email address will be available there. Insert
address, address, city, postal code &
phone number and click continue to payment.
● Select of the given payment gateway &
click on complete order
● Insert necessary credentials & Pay.
● If the selected payment gateway is cash on
delivery then after clicking on complete order
the page will reload & show you the order
placing a successfully done message.
Purchase from product details page
● Click on the product title and you will be
redirected to the product details page.
● From here you can check & select the
product’s all info and add it to the cart.
● You can also add this product to the
wishlist or compare list.
● To proceed with the purchase follow the above steps.
2: How does a
customer register him/herself?
Answer:
To become a customer, anyone has to register themselves. Follow the procedure:
- From the top right side of
homepage you can find login option, click on Login
- If you have already registered then you will just put your mail/phone and password and log in your panel.
- For register click on Register
Now option
- Input Name, Phone/mail, password,
confirm password, agree with terms & condition and
- click Create account.
3: How can a customer follow any seller?
Answer:
A customer can follow any
seller by following the procedure:
- From the homepage visit
any store, and you can find the option Follow seller, Click on Follow Seller.
- Also customer can check
how many seller he/she follow-
- Login to customer panel
Go to Followed Sellers, here you can see all followed sellers and also can unfollow any seller & visit the seller's store.
4: How to give a review?
Answer:
Follow the below steps:
- Login to the customer
panel.
- Go to Purchase History
from the left side bar.
- Select any paid product
(If your product is paid & delivered only then you will get the review
option).
- Click on the product code
or in the view option to view details.
- Click on the specific
product and it will take you to the product detail page. Or you can give review
by clicking review button
- Scroll down and find the
description, video and reviews option.
- Click on reviews and fill
up your name, email, rating and comments, also you can add images.
- Finally click on the submit review.
5: How can a customer cancel an order?
Answer:
Follow the Instructions:
- Login to your admin panel.
- Go to the customer panel
> Purchase History
- If your order's payment
status is “unpaid” and delivery status is “pending” then you will get the
cancel icon. Like a red trash box.
- Click on the cancel icon
which one you want to cancel.
- And confirm delete.
The HYA is the Best Online Shopping Website in Pakistan
Welcome to The HYA: Best Online Shopping Website in Pakistan
Welcome to The HYA, Best Online Shopping Website in Pakistan, your ultimate destination for online shopping convenience and quality products in Pakistan. At The HYA, we pride ourselves on offering a seamless shopping experience tailored to your needs. With an extensive range of categories including fashion, electronics, home essentials, beauty, and more, we bring everything you need right to your fingertips.
At The HYA, we pride ourselves in being Pakistan's best online marketplace, offering a comprehensive range of products and services to meet all your needs. Whether you are looking for the latest fashion trends, high-quality cosmetics, import quality women accessories or exquisite handmade crafts, we have it all under one virtual roof.
Shop with Confidence:
Experience The HYA Difference
Experience the difference with The HYA and discover a new way to shop online in Pakistan. With our unparalleled selection, seamless shopping experience, and commitment to customer satisfaction, we're your one-stop destination for all your shopping needs. Whether you're shopping for yourself or searching for the perfect gift, trust The HYA to deliver quality products and exceptional service every time. Shop now and experience the convenience of online shopping with The HYA.
Unparalleled
Selection: Explore Our Diverse Categories
Dive into a world of endless possibilities with our diverse selection of categories. From trendy fashion pieces to cutting-edge electronics, we've got something for everyone. Browse through our curated collections to find the perfect items that match your style and preferences. With new arrivals and exclusive deals regularly added, there's always something exciting to discover at The HYA.
Fashion Forward: Stay
Stylish with Our Latest Trends
Stay ahead of the fashion curve with our extensive collection of clothing, shoes, and accessories. Whether you're searching for everyday essentials or statement pieces for special occasions, our fashion category has you covered. Explore the latest trends, timeless classics, and everything in between to curate your perfect wardrobe. With sizes and styles for all body types, looking good has never been easier.
Tech Savvy: Discover
Cutting-Edge Electronics
Get your hands on the latest gadgets and gizmos in our electronics category. From smartphones and laptops to smart home devices and accessories, we offer a wide range of products to cater to your tech needs. Whether you're a gadget enthusiast or a casual user, you'll find top brands and innovative solutions to enhance your digital lifestyle. Shop with confidence knowing that all our electronics are sourced from trusted manufacturers.
Home Essentials:
Create Your Dream Living Space
Transform your home into a sanctuary with our selection of home essentials. From furniture and decor to kitchenware and appliances, we have everything you need to create a space that reflects your personality and style. Explore our curated collections to find inspiration for every room in your home. With high-quality products and affordable prices, making your dream home a reality has never been more accessible.
Beauty & Wellness:
Treat Yourself to Some Self-Care
Indulge in some self-care with our beauty and wellness products. From skincare and makeup to health supplements and grooming essentials, we offer a comprehensive range of products to help you look and feel your best. Whether you're looking to pamper yourself or refresh your beauty routine, our beauty category has everything you need to glow from the inside out. Shop with confidence knowing that all our beauty products are carefully curated for quality and effectiveness.
Hassle-Free Shopping:
Enjoy Our Seamless Experience
At The HYA, we prioritize your shopping experience above all else. With user-friendly navigation, secure payment options, and swift delivery, we make shopping online a breeze. Our intuitive search function and filters help you find exactly what you're looking for, while our responsive customer service team is always on hand to assist you with any queries or concerns. Shop with peace of mind knowing that your satisfaction is our top priority.
Exclusive
Deals & Discounts: Save Big on Your Favourite
Products
Who doesn't love a good deal? At The HYA, we're constantly offering exclusive deals and discounts on a wide range of products. From flash sales to seasonal promotions, there's always an opportunity to save big on your favourite items. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest offers and promotions. With The HYA, getting more for less has never been easier.
Join
The HYA Community: Stay Connected
Become part of The HYA community and stay connected with like-minded shoppers from across Pakistan. Follow us on social media for style inspiration, product updates, and exclusive behind-the-scenes content. Join our loyalty program to earn rewards with every purchase and enjoy special perks reserved for our most loyal customers. At The HYA, we're more than just an online marketplace – we're a community of passionate shoppers who share a love for quality products and exceptional service.
Shop with Confidence: Experience The HYA
Difference
Experience the difference with The HYA and discover a new way to shop online in Pakistan. With our unparalleled selection, seamless shopping experience, and commitment to customer satisfaction, we're your one-stop destination for all your shopping needs. Whether you're shopping for yourself or searching for the perfect gift, trust The HYA to deliver quality products and exceptional service every time. Shop now and experience the convenience of online shopping with The HYA.