1: How to purchase products?

Answer:

There are two ways to purchase any product. You can purchase any product by clicking on the

“cart” icon on the product box, or you can ‘’open the product in a new tab’’.

● Direct purchase without entering product details page

● Select the cart icon.

● A pop-up will appear with a quick view of the products.

● Select options(if available) & quantity.

● Click on Add to cart.

● A pop-up will appear with 2 buttons Back to shopping & proceed to checkout and select

proceed to checkout.

● Your cart page will be available with a summary. Click Continue to shipping

● If you are a registered user then name & email address will be available there. Insert

address, address, city, postal code & phone number and click continue to payment.

● Select of the given payment gateway & click on complete order

● Insert necessary credentials & Pay.

● If the selected payment gateway is cash on delivery then after clicking on complete order

the page will reload & show you the order placing a successfully done message.

Purchase from product details page

● Click on the product title and you will be redirected to the product details page.

● From here you can check & select the product’s all info and add it to the cart.

● You can also add this product to the wishlist or compare list.

● To proceed with the purchase follow the above steps.

2: How does a customer register him/herself?

Answer:

To become a customer, anyone has to register themselves. Follow the procedure:

• From the top right side of homepage you can find login option, click on Login
• If you have already registered then you will just put your mail/phone and password and log in your panel.
• For register click on Register Now option
• Input Name, Phone/mail, password, confirm password, agree with terms & condition and

• click Create account.

3: How can a customer follow any seller?

Answer:

A customer can follow any seller by following the procedure:

• From the homepage visit any store, and you can find the option Follow seller, Click on Follow Seller.
• Also customer can check how many seller he/she follow-
• Login to customer panel

Go to Followed Sellers, here you can see all followed sellers and also can unfollow any seller & visit the seller's store.

4: How to give a review?

Answer:

Follow the below steps:

• Login to the customer panel.
• Go to Purchase History from the left side bar.
• Select any paid product (If your product is paid & delivered only then you will get the review option).
• Click on the product code or in the view option to view details.
• Click on the specific product and it will take you to the product detail page. Or you can give review by clicking review button
• Scroll down and find the description, video and reviews option.
• Click on reviews and fill up your name, email, rating and comments, also you can add images.
• Finally click on the submit review.

5: How can a customer cancel an order?

Answer:

Follow the Instructions:

• Login to your admin panel.
• Go to the customer panel > Purchase History
• If your order's payment status is “unpaid” and delivery status is “pending” then you will get the cancel icon. Like a red trash box.
• Click on the cancel icon which one you want to cancel.
• And confirm delete.