Return Policy

Return Policy:

You can raise return request if delivered product:

- is damaged (physically destroyed or broken) or not working properly.

- has some missing items.

- is wrong product/size/color or expired.

- is fake.

If your delivered product has any of the upper written scenario, then you can raise the return request. Return request must be raise with 7 days for all items from the date of delivery.

-Change of mind is not applicable for return or refund

 

Conditions for Returns:

  • -        The item ought to be undamaged, unworn, unwashed, and flawless. Fashion items are still deemed unused even after being tried on for fit.
  • -        We retain the right to send a product back to you if it is returned to us in poor condition.
  • -        Original tags, user manuals, warranty cards, freebies, and accessories must all be present with the product.
  • -        The item needs to be returned in its original, untouched manufacturer's box or packing.
  • -        The goods must be returned in the same condition with the return shipping label attached if it was sent in a second layer of The HYA packaging.
  • -        Never attach tape or stickers to the manufacturer's packaging.

Customers can contact to our customer support for any inquiry or complaints.

Note: It is crucial to provide the tracking number for the return and the order number on your return package to avoid any delay or inconvenience in process of your return.

The HYA is the Best Online Shopping Website in Pakistan

All categories
Flash Sale
Todays Deal